Privacy Policy for ViralHeatPrime.com

Effective Date: December 6, 2024

At ViralHeatPrime.com, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data when you visit our website or make purchases from our online store. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide you with a better shopping experience and to improve our website’s functionality. This information is generally categorized as follows:

  1. Personal Data
    Personal data includes any information that can be used to identify you personally, such as your name, email address, shipping address, and phone number. When you make a purchase or register for an account on our site, we may collect this type of information.

  2. Usage Data
    Usage data refers to information collected automatically when using the site, such as IP addresses, browser type, time and date of visits, the pages you visit, and other diagnostic data. We use this data to analyze trends and improve user experience.

  3. Cookies and Tracking Technologies
    ViralHeatPrime.com uses cookies to enhance your browsing experience and personalize the content you see. Cookies are small text files stored on your device. You can control cookie settings in your browser, but disabling cookies may impact the functionality of the site.

  4. Payment Information
    When you make a purchase on ViralHeatPrime.com, we collect necessary information to process your payment. This may include billing information, credit card details, or other payment methods. However, we do not store sensitive payment data directly on our servers, as this information is securely handled by third-party payment processors.

How We Use Your Information

The information we collect is used in various ways to provide and improve our services:

  1. Order Processing
    We use your personal information to process and fulfill your orders, including shipping your products and communicating with you about your order status.

  2. Customer Support
    Your contact information helps us respond to inquiries, handle complaints, and provide support for any issues related to your orders or products.

  3. Marketing and Promotions
    With your consent, we may send you promotional emails or newsletters about new products, special offers, or updates to our services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.

  4. Website Improvement
    We use usage data to analyze how visitors interact with our website and make improvements to enhance user experience, security, and performance.

  5. Legal Obligations
    We may also use your personal information to comply with applicable laws, regulations, or legal processes, such as responding to a subpoena or government request.

Data Retention and Security

We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy. We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Third-Party Services

We may share your personal information with third-party service providers who assist in processing payments, fulfilling orders, or providing customer service. These third-party providers are obligated to keep your information confidential and are not allowed to use it for their own purposes.

Additionally, we may use third-party analytics services, such as Google Analytics, to monitor and analyze website traffic. These services may collect data about your use of the site, but all collected data will be anonymized.

Your Rights

As a customer, you have the following rights regarding your personal data:

  1. Access to Your Information
    You have the right to request access to the personal data we hold about you and to obtain a copy of that information.

  2. Correction of Data
    You have the right to request that we correct any inaccurate or incomplete personal data.

  3. Deletion of Data
    You may request the deletion of your personal data, subject to certain legal obligations and exceptions.

  4. Opt-Out of Marketing Communications
    You can opt-out of receiving promotional emails by clicking the unsubscribe link in our emails.

  5. Data Portability
    In some cases, you may request a copy of your personal data in a machine-readable format for transfer to another service provider.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or store personal information from children. If you believe that we have collected such information, please contact us immediately, and we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Business Name: ViralHeatPrime.com
Address: 690 Buffalo Creek Road, Nashville, Tennessee, USA
Phone Number: (615) 889-0257
Email: info@viralheatprime.com
Website: viralheatprime.com